Confirmation / Reservation / Payment Process:
Once you have determined your arrival and departure dates, you will be sent a Confirmation Letter via email. This letter outlines the terms and conditions of the rental agreement. Once you have read and agree, the Confirmation Letter must be signed, dated and returned along with the desired form of payment for the reservation deposit to hold the unit on your behalf. If you choose to pay via credit card, Key Properties will email the “Guest Portal Login” instructions. If you choose to pay via our other payment options, you can mail the payment directly to the office. When the reservation deposit payment has been received, the unit status will be changed from “Pending” to “Confirmed” and will be reserved for your use. If Key Properties does not receive the reservation deposit within seven (7) days, the “Pending” status will be removed and the unit will show available.